Effective Date: 6 October 2025
At Ashley Brankin Consultancy, your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you interact with our services related to ECO4 funding and energy-efficient home improvements.
1. Data We Collect
We may collect the following personal information:
- Name, address, and contact details (email, phone number)
- Details about your property (type, energy efficiency, location)
- Household information (number of occupants, ages, medical conditions, etc.)
- Any information you provide to help assess eligibility for ECO4 funding
We collect this information only when you provide it voluntarily, for example, when you:
- Fill out a contact or eligibility form
- Request a consultation or survey
- Communicate with us via email or phone
2. How We Use Your Data
We use your personal data to:
- Assess eligibility for ECO4 funding
- Arrange property surveys and energy-efficient upgrades
- Communicate with you regarding your application or project
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
Our legal basis for processing your personal data includes:
- Your consent (you provide your information voluntarily)
- Performance of a contract or pre-contractual measures
- Compliance with legal obligations
4. Data Sharing
We may share your information only as necessary to deliver ECO4-funded upgrades. This includes:
- Trusted installers or surveyors involved in your project
- The funding body providing ECO4 support
- Ofgem, the regulator of the scheme
We do not sell or rent your information to third parties.
5. Data Retention
We will retain your personal data for as long as necessary to provide our services and comply with legal requirements. Once it is no longer needed, your data will be securely deleted.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where we no longer need it
- Object to processing of your data in certain circumstances
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us at: ashley@ashleybrankin.com
7. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this website with an updated effective date.